CenturyLink is the third largest telecommunications company in the United States

Corporate Headquarters:
Monroe, LA

Regional Headquarters:
Apopka (Orlando), FL; Denver, CO; Minneapolis, MN Phoenix, AZ; Seattle, WA and Wake Forest, NC

Local Service Area in USA:
37 states

Access Lines:
Approx 15.4 million

High-speed Internet Customers:
Approx 5.3 million

Wireless Customers:
Approx 1.1 million

Satellite TV Customers:
Approx 1.6 million

Prism (IPTV):
8 markets (La Crosse, WI; Columbia and Jefferson City, MO; Las Vegas, NV and Ft. Myers/Naples, FL)

Employee Strength:
Approximately 47,500

Annual Revenues:
Around $18.6 billion

Our People
Our Vision
Home The Work IT Operations

IT Operations

IT Operations group commits itself to providing a stable, flexible, cost effective infrastructure for all users – Business, IT and Customers. The group is responsible for operations of following 3 areas

  • EAO (Enterprise Application Operations)
  • SIA (Safe Information Systems)
  • RIM (Remote Infrastructure Environment)

EAO comprises a mature, stacked application and web hosting Infrastructure with 3 operating environments – Dotnet(IIS), ecom (weblogic) and FOSS (Free and Open source – JBOSS). These standardized environments provide shared services and standardized processes for all applications across CenturyLink. Currently the environment hosts applications many of which are very critical to the CenturyLink Business. This group prides itself at maintaining a very high level of SLA for the last 5 years.

SIA (Safe Information Systems) is the middleware backbone of CenturyLink providing Bus services for all applications to connect to Mainframes. The CORBA, XML and Web Services architecture provides and clear and efficient means of accessing Legacy systems. Even with more than 6000 interfaces and several million transactions a day, this group operates a very stable environment.

RIM (Remote Infrastructure Management) group provides Database support and Midrange server support in areas of Windows, HPUX, Linux, Solaris, VMWare and Citrix. The team works with more than 10000 operating system images (nearly 50% virtualized for Linux and Windows operating systems), 6000 physical servers and millions of managed network objects.

The Work